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Saturday, 4 January 2025

What is 404 Error in digital marketing

Imagine you're trying to find a specific book in a library, but when you go to the shelf, there's just an empty space with a note that says "Book Not Found." That's essentially what a 404 error is in the digital world. 

What is a 404 error?

A 404 error is a standard HTTP status code that means the webpage you're trying to access doesn't exist on the server. It's like a digital dead end.

Example:

Let's say you run an online clothing store and you had a popular product page for a "blue floral dress" at the URL yoursite.com/blue-floral-dress. But then, you discontinued the dress and removed the page from your website. Now, if someone clicks an old link to that page, or tries to type the URL directly, they'll encounter a 404 error.

Why 404 errors matter in digital marketing:

  • Impact on SEO: Search engines like Google see 404 errors as a sign of a poorly maintained website. This can negatively affect your search rankings, making it harder for people to find your site.
  • User experience: 404 errors frustrate users. Imagine clicking on a promising link only to hit a dead end! This can lead to a poor user experience, causing people to leave your site and potentially go to a competitor's.
  • Wasted marketing efforts: If your ads, social media posts, or email campaigns link to pages that no longer exist, you're wasting valuable marketing spend and potentially losing customers.

How to fix 404 errors:

  • 301 redirects: The best solution is often to set up a 301 redirect, which permanently redirects users from the old, non-existent page to a relevant, existing page on your site (e.g., a similar product page or a category page).
  • Restore the page: If you accidentally deleted the page, you might be able to restore it from a backup.
  • Fix broken links: Regularly check for broken links on your website and update them with the correct URLs.
  • Create a custom 404 page: Design a user-friendly 404 page that helps visitors navigate back to your site or find what they were looking for. This can include a search bar, links to popular pages, or even a touch of humor to soften the blow.

By minimizing 404 errors, you can improve your website's SEO, provide a better user experience, and make your digital marketing efforts more effective.

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